Here's exactly what happens from the moment you sign up to the moment your guest walks in the door.
We built our process around one idea: you shouldn't have to manage your turnovers from 800 miles away. Every step is designed to keep you informed without keeping you involved.
You tell us about your property — size, layout, access codes, linen plan, any special instructions. We build a custom turnover profile so every cleaner who walks in knows exactly what your property needs. This is a one-time setup.
When you notify us of an upcoming turnover, we assign a personally vetted independent cleaner for the job. You don't send a single text. We handle the who, the when, and the confirmation — you just get notified when it's done.
Before the clean starts, we photograph the property as-is — so if there's guest damage, you have timestamped proof for your claim. After the clean, we photograph the high-miss spots guests actually check: under beds, inside the microwave, behind faucets, under toilet rims. You get proof, not promises.
You get a summary with both pre-clean and post-clean photos, completion time, and any issues flagged. Guest left damage? You have the photos to file a claim. Supplies running low? We flag it before the next guest arrives. A broken blind or stained mattress pad? You know about it first.
If a cleaner cancels, you don't hear about it — because we've already dispatched a backup. That's the whole point. You never scramble, you never panic, you never post in 3 Facebook groups begging for help. We handle it behind the scenes. Damage found? We document it with pre-clean photos for your claim. Minor repair needed? We coordinate handyman services to get it fixed.
We take photos twice — before the clean to document any guest damage, and after the clean focusing on the high-miss spots that end up in bad reviews.
Things go wrong in vacation rentals. The difference is having a system that responds — not a phone that rings and rings.
Cleaner cancelled? Backup is already on the way — you never even know it happened. Missed a spot? It gets handled on-site before anyone checks in. The goal: you don't scramble. Ever.
→If it's something that needs your decision — damage, a maintenance issue, a cleaner swap — we send you photos, a description, and a recommended next step. You're informed, not blindsided.
→Pre-clean photos give you timestamped evidence if a guest caused damage. Every issue gets documented with photos and notes — so whether you're filing a damage claim, requesting a security deposit, or tracking patterns, the proof is already there.
We coordinate with independent contractors who are each personally vetted by our team. We don't employ cleaners directly — we manage the scheduling, verification, and quality control so you get reliable results without managing anyone yourself.
Every room gets timestamped photos — kitchens, bathrooms, bedrooms, living areas. We check under beds, inside appliances, behind faucets, and verify that essentials are stocked. The places guests actually check.
You'll never know it happened. We maintain a backup network and dispatch a replacement before the gap becomes your problem. That's the whole reason we exist — so cancellations are our headache, not yours.
Yes. If we find a minor issue during a turnover — a loose towel bar, a running toilet, a broken blind — we can coordinate a handyman to get it fixed. No need to find someone yourself from out of state.
We send two sets: pre-clean photos documenting the property's condition before the turnover (for damage claims), and post-clean photos focused on high-miss spots to confirm the property is guest-ready. You get both the same day.
We serve the Florida Panhandle — Destin, 30A, Fort Walton Beach, Panama City Beach, Miramar Beach, Navarre, and Pensacola. If your property is on the Emerald Coast, we've got you covered.
Tell us about your property, and we'll put together a coordination plan tailored to your rental. No contracts. No pressure. Just a plan.
